Friday, February 20, 2015

Ouch, My Pride (Or “Tips for Handling Harsh Customer Feedback”)

I was in a short story class once. We were sitting with our desks in a circle, workshopping a classmate’s story. Here are scenes from the session: Quiet shuffling of paper. Low-hanging compliments. Female classmate suggests a dialogue could rewritten for better effect. Author: “But that’s the way it happened.” Professor: “This is fiction class. […]

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